A BIT ABOUT US

Let’s cut to the chase, telecoms is the 3rd largest cost centre for most businesses and it’s usually a mis-managed chaotic nightmare!

Communication Consultants was created to provide a credible alternative to this perpetual headache by pulling all the pieces of the jigsaw together with a proven process.

In choosing your telecoms solution you can go one of two ways, your way or our way – but we guarantee you our way is better and will be far more cost effective for your company as we get it right first time – every time!

Established in October 2001, Communication Consultants provides consultancy, facilities and project management and a bespoke Tier-1 solution, design and implementation service.

We are not a typical Telco - we don’t sell calls, lines, broadband or minutes and we don’t tie customers into captive contracts either.

HERE is a basic intro
to what we do.

We simply offer you a credible alternative to what most “phone” companies do in that from the moment we meet you and you subsequently engage us, we treat your individual project as if it were our own. This means we take great care of you, your organisation, your job and of course your money.

We provide all direct-touch clients with our helpdesk facility which is always manned by at least 2 full time engineers – the problem is passed to us and then we are responsible for it until it’s resolved (which is impressively fast!) then we get your agreement that it’s resolved before we close the matter off.

Since 2001, on average we have saved our clients at least 10 times whatever their outlay to us has been. We now support over 100 direct-touch customer accounts most of which are sized from 50 users right up to several thousand.

We have more case studies and testimonials than anyone else in our sector (you can see them on this website, but you will need to contact us to obtain the current password).

We can easily demonstrate we have many delighted clients and would love the opportunity to talk over how we may streamline your telecoms operations, save you money and simply remove the traditional telecoms headache.

How can we help you?

Perhaps we should start by asking
"why are you here"?

Probably:

• You want to review/upgrade/replace your telecom/data systems.
• You want to take account of recent advances in technology.
• You want unbiased, expert, tailored advice.
• You want a trusted 3rd party to assess telecoms proposals from system vendors.
• You want to select telecoms equipment that will prove reliable and 'future-proof'.
• You want to know the real costs and be aware of the 'tricks of the trade'.
• You want to deal with a UK telecoms consultancy that has a proven track record (you may well have been referred here by a mutual contact)

Where to start?

Well WE start by assessing what you currently have in place - and what your business needs will call for. We want to provide cost-effective, working solutions - not push new products at every opportunity. If you understand the terms ATM, Fast Ethernet, Frame Relay, Gigabit, CRM, VPN - that's great, we can talk about those all day. If you DON'T - that's OK too, you'll find we're just as comfortable guiding you through the sometimes bewildering options available. Don't be unduly concerned about what's needed 'under the bonnet' - just decide where you want to go and we'll see that you're properly equipped for the journey.

This is what we do -

• Evaluate a client's INDIVIDUAL telecommunications & converged voice/IT needs.
  We do not subscribe to the "one size fits all" approach of many vendors.
  
• Engage in an open, honest and interactive way with you.
  
• Assess what is available in the market for a best-fit solution.
  
• (If required) design, commission and project manage an installation to a guaranteed service level.
  
• Offer evolutionary service-based products which will ensure the successful delivery of a tailored, turnkey solution from design to handover.
  

What we don't do -

• Pressure sell 'closed portfolio' telephone solutions.
  
• Offer inconsistency and risky compromises.
  
• Harbour preconceived ideas of what you might need.

Our speciality is … taming technology.

Our 45 case studies cannot be accessed without a password (just give us a call). We consider our clients part of the family and want to protect them from being hounded by cold callers etc. We have a great “family” of loyal long-term customers and would welcome the opportunity for you to join them.

‘If you think it’s expensive to hire a professional
– wait until you’ve hired an amateur!’