Professional account management used to be more accessible for most SMB-Corporate organisations however with changing times and lower margins in the communications arena, all you seem to end up with these days is a bit of telephone support allied to an avoidance mailbox!

Why not let us take an active role in managing your telephony account; we have a proven model that works for a minimal investment. Your investment in Communication consultants must generate a return – that return will be in the form of -

• An improved bottom line
• Enhanced system exploitation and productivity gains
• Reduced sales cycle and instant access to all pricing
• Reduction of ongoing hardware costs
• Attention to detail and refreshingly honest real people/real values approach

We find that the only sure way to guarantee the above is via a retained consultant account manager and to this end we operate a fixed fee basis system in order to provide you with exactly the face-to-face presence that you need coupled with remote back office support.

As we do not operate a traditional “target” system allied to the normal channel model we can provide a rapid return upon investment by extending to you our trade connections for the accessibility of professional manufacturer support on maintenance, call routing and hardware.

How we do things.

Our Account manager+ managed service provides the following key advantages over the traditional channel model.

Instead of being “sold a box” and exploited afterwards by captive contracts from a supplier, we manage the whole process including all applications and services that are required to get the project implemented and running in a smooth and developable way for the duration of the life cycle.

Our account management system is unrivalled because we are not at the mercy of any manufacturer or dealer channel coupled with the fact that our SLA engineering partners are constantly performing to get you to retain the custom by way of a non-captive agreement that lets you always have an alternative source if required.

The overall goal is to minimise both expenditure and risk of poor performance, coupled with the reassurance that there is a knowledgeable and professional team of people looking after your organisation’s telecoms infrastructure. This will release key staff to concentrate on the running of the business and not being bogged down with technology or captive contracts.

You have a single contact on a one-to-one basis with the consultant responsible for activity on your account; let them take care of the interaction for you.

This delivers a low cost, genuine & managed business solution, sourcing the right resources and delivery of services on an unbeatable basis – it works!